We’re here to help

You earn points by completing fan challenges in the app — watching trailers, sharing posts about films, following film channels, and referring friends. Each completed challenge adds points to your balance.

Some challenges need a short verification step before points are confirmed — this helps keep draws fair. Pending points usually clear automatically once the task is verified. If something looks stuck, email support and we’ll check it.

You convert points into entries for a draw. No payment is needed and no purchase is necessary. Each draw publishes its own rules — the prize, entry period, and how the winner is chosen. Full details are in the Terms of Service.

Open the app and go to Profile → Settings. From there you can manage your details, notifications, and account.

You can delete your account in the app at Profile → Settings → Delete account, or submit a request on our Account & Data Deletion page. That page explains what is deleted, what we must keep, and how long it takes.

Popcorn is built and operated by Redacted Studios Pte. Ltd., a studio incorporated in Singapore. You can find the full company details on our home page.